Privacy Policy

Last Updated: December 2025

Effective Date: December 30, 2025

Luminary Landscape We operate the website www.luminarylandscape.ca. We are committed to protecting your privacy and handling your personal information responsibly and transparently.

This Privacy Policy explains how we collect, use, store, protect, disclose, and otherwise process personal information when you visit or interact with our Site, request a quote, contact us, or otherwise engage with our services.

1. What Information We Collect

We may collect the following categories of personal information:

a) Contact Information

Name
Email address
Phone number
Mailing address
Other information you provide when contacting us or requesting a quote

b) Usage and Technical Information

IP address
Browser type and version
Pages you visit and how you interact with the Site (analytics data)
Timestamp and device information

c) Cookies and Tracking Technologies

We use cookies and similar technologies to personalize your experience, remember preferences, and analyze Site usage. You can manage or disable cookies through your browser settings, though this may affect Site functionality.

2. How We Use Your Information

We use personal information for the following purposes:

To provide and improve our services
To respond to inquiries and fulfill quote requests
To communicate with you about your requests, bookings, or questions
To operate, maintain, and optimize our Site
To comply with legal obligations
For internal business purposes, such as reporting and analytics

3. Legal Basis for Processing (Where Applicable)

For visitors from Canada and applicable jurisdictions, we rely on consent where required and legitimate business interest to collect and use personal information necessary to provide our services and operate our Site. QuickPolicies

4. Sharing and Disclosure of Personal Information

We do not sell your personal information.

We may share personal information with:

Third-party service providers who help with business operations (e.g., email service providers, IT services, analytics)
Legal authorities, if required by law, to comply with legal processes or protect our rights
Business successors or affiliates in the event of a merger, acquisition, or asset sale

All third parties with whom we share personal information are contractually obligated to protect the information.

5. Cookies and Tracking

Our Site uses cookies and similar tracking technologies to:

Remember your preferences
Enhance site functionality
Understand user behaviour for analytics purposes

Cookies may be from us or third parties. You can typically modify your browser settings to refuse cookies. cookie-banner.ca

6. Data Retention

We keep your personal information only as long as necessary to fulfill the purposes described in this policy, comply with legal requirements, and resolve disputes.

7. Security

We take reasonable technical and organizational measures to protect personal information against unauthorized access, disclosure, alteration, or destruction. However, no security system is infallible, and we cannot guarantee absolute security.

8. International Transfers

If personal information is transferred or stored outside of Canada (e.g., to cloud hosting or analytics providers), we will ensure appropriate safeguards are in place as required under applicable law.

9. Your Rights and Choices

Depending on where you live, you may have certain rights regarding your personal information, including:

Access and correction of your personal information
Withdrawal of consent where consent is the basis for processing
Deletion of your personal information (subject to legal exceptions)
Opt-out of marketing communications

To exercise your rights, please contact us using the details below.

10. Children’s Privacy

Our Site and services are not directed at children under 16. We do not knowingly collect personal information from children under this age. If you believe we have collected such information, please contact us so we can remove it.

11. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for their content or privacy practices. We encourage you to review the privacy policies of those sites.

12. Changes to This Privacy Policy

We may update this policy from time to time. We will post the revised policy on this page with an updated effective date. Material changes may be communicated through the Site or other appropriate channels.

13. Contact Information

If you have questions about this Privacy Policy, wish to exercise your rights, or want to make a privacy-related request, please contact:

Luminary Landscape
Email: thomas@luminarylandscape.ca
Address: 4650 10th Avenue, Port Alberni, BC

By using our Site, you consent to the terms of this Privacy Policy.